We revamped the onboarding flows for Booster SEO to enhance app usage and increase feature adoption rates. The goal was to boost account upgrades and reduce churn through improved email and in-app messaging.
Our approach involved integrating advanced email and in-app messages tailored to guide users through the onboarding process. By leveraging data-driven insights, we implemented strategic send times and personalized content to maximize user engagement and feature utilization.
Within just 24 days, the activation rate for Booster SEO's free Alt-Text feature rose from 12-15% to 18%, marking a significant 50% increase in feature adoption. This enhancement in onboarding flows not only improved app usage and feature adoption rates but also set a new benchmark for user engagement and successfully reduced churn. New onboarding flows for email and in-app messages.